Description: Auditing Organizational Communication by Owen Hargie, Dennis Tourish Effective communication is vital for business success. This core text in the field of organizational communication equips readers with the vital analytic tools required to measure and monitor their communications. FORMAT Hardcover LANGUAGE English CONDITION Brand New Publisher Description Auditing Organizational Communication is a thoroughly revised and updated new edition of the successful Handbook of Communication Audits for Organizations, which has established itself as a core text in the field of organizational communication. Research studies consistently show the importance of effective communication for business success. They also underscore the necessity for organizations to put in place validated techniques to enable them to systematically measure and monitor their communications. This handbook equips readers with the vital analytic tools required to conduct such assessments. Owen Hargie, Dennis Tourish and distinguished contributors drawn from both industry and academia: provide a comprehensive analysis of research, theory and practice pertaining to the communication audit approach review the main options confronting organizations embarking on audit discuss the merits and demerits of the approaches available provide case studies of the communication audit process in action illustrate how findings can be interpreted so that suitable recommendations can be framed outline how reports emanating from such audits should be constructed.This second edition arrives at a time of considerable growing interest in the area.A large volume of research has been published since the last edition of the book, and the text has been comprehensively updated by reviewing this wealth of data. In addition, new chapters on social network analysis and auditing the communication revolution have been added, together with new case study chapters illustrating audits in action. Back Cover Auditing Organizational Communication is a thoroughly revised and updated new edition of the successful Handbook of Communication Audits for Organizations , which has established itself as a core text in the field of organizational communication. Research studies consistently show the importance of effective communication for business success. They also underscore the necessity for organizations to put in place validated techniques to enable them to systematically measure and monitor their communications. This handbook equips readers with the vital analytic tools required to conduct such assessments. Owen Hargie, Dennis Tourish and distinguished contributors drawn from both industry and academia: provide a comprehensive analysis of research, theory and practice pertaining to the communication audit approach review the main options confronting organizations embarking on audit discuss the merits and demerits of the approaches available provide case studies of the communication audit process in action illustrate how findings can be interpreted so that suitable recommendations can be framed outline how reports emanating from such audits should be constructed. This second edition arrives at a time of considerable growing interest in the area. A large volume of research has been published since the last edition of the book, and the text has been comprehensively updated by reviewing this wealth of data. In addition, new chapters on social network analysis and auditing the communication revolution have been added, together with new case study chapters illustrating audits in action. Author Biography Professor of Communication, University of Ulster. Robert Gordon University, UK. Table of Contents Editorial Introduction. Part 1. Audits in Context Communication and Organisational Success. Auditing Communication to Maximise Performance. Part 2. Audit Methodologies The Questionnaire Approach. The Interview Approach. The Focus Group Approach. Data Collection Log-sheet Methods. Social Network Analysis. Auditing Professional Practice. Auditing the Communications Revolution. Crafting the Audit Report. Part 3. Audits in Action Charting Communication Performance in a Health Care Organisation. Communication Audit of a Hospital Clinic. A Communication Audit of a Paper Mill. Auditing Corporate Leadership. Redesigning a Communication Event through External Audits. Auditing Corporate Culture. Auditing a Major Police Organisation. Auditing a Major Retail Chain. A Study of Sensemaking and CEO Change. Part 4. Final Considerations Strategy, Pedagogy and Research: The Role of Audits. Review "Owen Hargie and Dennis Tourish provide a comprehensive treatment of todays most current audit methodologies, offering several examples of communication audits in different kinds of organizations. The writing is clear and accessible, and the book is well organized for easy use off the shelf. I most certainly want this text in my reference library" - Gail Fairhurst, Professor of Organizational Communication, University of Cincinnati, USA"This is one of the most comprehensive books on auditing organisational communication that there is. It contains lots of practical examples and techniques which will be immediately useable to those involved in organisational communication, an area that is being increasingly recognised as vital to business success"- Anne Gregory, Leeds Metropolitan University, UK"This is a terrific book which advances theoretical and applied knowledge about the purpose, conduct and outcomes of communication audits. The editors are two of the UKs leading scholars in organisational communication who are also both experts at carrying out audits in a variety of organisations and sectors. Its hardly surprising then that this is a most insightful text." - Christine Daymon, Curtin Business School, Curtin University of Technology , Australia This is a terrific book which advances theoretical and applied knowledge about the purpose, conduct and outcomes of communication audits. The editors are two of the UKs leading scholars in organisational communication who are also both experts at carrying out audits in a variety of organisations and sectors. Its hardly surprising then that this is a most insightful text.- Christine Daymon, Curtin Business School, Curtin University of Technology, Australia Review Quote This is a terrific book which advances theoretical and applied knowledge about the purpose, conduct and outcomes of communication audits. The editors are two of the UKs leading scholars in organisational communication who are also both experts at carrying out audits in a variety of organisations and sectors. Its hardly surprising then that this is a most insightful text.- Christine Daymon, Curtin Business School, Details ISBN0415414458 Short Title AUDITING ORGANIZATIONAL COMMUN Pages 520 Language English Edition 2nd ISBN-10 0415414458 ISBN-13 9780415414456 Media Book Format Hardcover Year 2009 Imprint Routledge Place of Publication London Country of Publication United Kingdom Edited by Owen Hargie Birth 1950 Subtitle A Handbook of Research, Theory and Practice Illustrations 70 Tables, black and white UK Release Date 2009-03-24 AU Release Date 2009-03-24 NZ Release Date 2009-03-24 Author Dennis Tourish Publisher Taylor & Francis Ltd Edition Description 2nd edition Publication Date 2009-03-24 Alternative 9780415414463 DEWEY 302.35 Audience Tertiary & Higher Education We've got this At The Nile, if you're looking for it, we've got it. With fast shipping, low prices, friendly service and well over a million items - you're bound to find what you want, at a price you'll love! TheNile_Item_ID:134419340;
Price: 368.82 AUD
Location: Melbourne
End Time: 2024-12-30T03:12:02.000Z
Shipping Cost: 15.66 AUD
Product Images
Item Specifics
Restocking fee: No
Return shipping will be paid by: Buyer
Returns Accepted: Returns Accepted
Item must be returned within: 30 Days
ISBN-13: 9780415414456
Book Title: Auditing Organizational Communication
Number of Pages: 520 Pages
Language: English
Publication Name: Auditing Organizational Communication: a Handbook of Research, Theory and Practice
Publisher: Taylor & Francis Ltd
Publication Year: 2009
Item Height: 234 mm
Item Weight: 930 g
Type: Textbook
Author: Owen Hargie, Dennis Tourish
Subject Area: Organizational Sociology
Item Width: 156 mm
Format: Hardcover
