Description: Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback) by Kerry Patterson, Joseph Grenny Estimated delivery 3-12 business days Format Paperback Condition Brand New Description Broken promises, missed deadlines, poor behavior - they dont just make others lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. This title offers the tools for improving relationships in the workplace and in life and for resolving all these problems - permanently. Publisher Description From the authors of the multimillion seller Crucial ConversationsThe highly anticipated new edition of the New York Times bestseller Crucial ConfrontationsBroken promises, missed deadlines, poor behavior--they dont just make others lives miserable, they sap up to 50% of organizational performance and account for 90% of divorces.Retitled Crucial Accountability, this updated version of Crucial Confrontations offers the tools for improving relationships in the workplace and in life, and resolving all these problems--permanently.Includes updated case studies and new research findingsTimed to coincide with the re-launch of Vital Smartss new training module on Crucial Accountability Contains new business case studies and research findingsKerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler (Orem, UT) are top international corporate consultants and cofounders of Vitality Alliance, Inc., and VitalSmarts. Together they have developed corporate training programs for dozens of Fortune 500 companies. Author Biography Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler are cofounders of VitalSmarts, an innovator in corporate training and organizational performance. Together they have developed award-winning training products based on more than thirty years of ongoing research and have helped more than 300 of the Fortune 500 realize significant results by driving behavior change. Details ISBN 0071829318 ISBN-13 9780071829311 Title Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback) Author Kerry Patterson, Joseph Grenny Format Paperback Year 2013 Pages 275 Edition 2nd Publisher McGraw-Hill GE_Item_ID:52534432; About Us Grand Eagle Retail is the ideal place for all your shopping needs! With fast shipping, low prices, friendly service and over 1,000,000 in stock items - you're bound to find what you want, at a price you'll love! Shipping & Delivery Times Shipping is FREE to any address in USA. Please view eBay estimated delivery times at the top of the listing. Deliveries are made by either USPS or Courier. We are unable to deliver faster than stated. International deliveries will take 1-6 weeks. NOTE: We are unable to offer combined shipping for multiple items purchased. This is because our items are shipped from different locations. Returns If you wish to return an item, please consult our Returns Policy as below: Please contact Customer Services and request "Return Authorisation" before you send your item back to us. Unauthorised returns will not be accepted. Returns must be postmarked within 4 business days of authorisation and must be in resellable condition. Returns are shipped at the customer's risk. We cannot take responsibility for items which are lost or damaged in transit. For purchases where a shipping charge was paid, there will be no refund of the original shipping charge. Additional Questions If you have any questions please feel free to Contact Us. Categories Baby Books Electronics Fashion Games Health & Beauty Home, Garden & Pets Movies Music Sports & Outdoors Toys
Price: 24.1 USD
Location: Fairfield, Ohio
End Time: 2025-01-16T03:17:56.000Z
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Restocking Fee: No
Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
ISBN-13: 9780071829311
Type: NA
Publication Name: NA
Edition: 2
Book Title: Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback)
Number of Pages: 304 Pages
Language: English
Publisher: Mcgraw-Hill Education
Topic: Business Communication / General, Communication Studies, General, Management, Interpersonal Relations
Publication Year: 2013
Item Height: 0.8 in
Illustrator: Yes
Genre: Language Arts & Disciplines, Psychology, Business & Economics
Item Weight: 12.6 Oz
Author: Kerry Patterson, Ron Mcmillan, David Maxfield, Al Switzler, Joseph Grenny
Item Length: 8.9 in
Item Width: 6 in
Format: Trade Paperback