Description: Hold anyone accountable. Master performance discussions. Get RESULTS. Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently. PRAISE FOR CRUCIAL ACCOUNTABILITY: Revolutionary ideas ... opportunities for breakthrough ... -- Stephen R. Covey, author of The 7 Habits of Highly Effective People Unleash the true potential of a relationship or organization and move it to the next level. -- Ken Blanchard, coauthor of The One Minute Manager Book and Mortar Record Store Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior -- Kerry Patterson 20.40 Hold anyone accountable. Master performance discussions. Get RESULTS. Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently. PRAISE FOR CRUCIAL ACCOUNTABILITY: Revolutionary ideas ... opportunities for breakthrough ... -- Stephen R. Covey, author of The 7 Habits of Highly Effective People Unleash the true potential of a relationship or organization and move it to the next level. -- Ken Blanchard, coauthor of The One Minute Manager The most recommended and most effective resource in my library. -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada Brilliant strategies for those difficult discussions at home and in the workplace. -- Soledad O'Brien, CNN news anchor and producer This book is the real deal.... Read it, underline it, learn from it. It's a gem. -- Mike Murray, VP Human Resources and Administration (retired), Microsoft Author: Kerry Patterson, Joseph Grenny, Ron McMillan Publisher: McGraw-Hill Companies Published: 06/14/2013 Pages: 304 Binding Type: Paperback Weight: 0.80lbs Size: 8.90h x 5.90w x 0.80d ISBN: 9780071829311 About the Author Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, and Al Switzler are the leaders of VitalSmarts, an innovator in best-practices training products and services. The authors have taught millions of people worldwide and have worked with more than 300 of the Fortune 500 companies. For more information, visit www.vitalsmarts.com.
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Location: Pittsburgh, Pennsylvania
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Genre 1: Books,Subjects,Business & Money,Management & Leadership,Leadershi
Label: McGraw Hill
Artist: Patterson, Kerry
Album: Crucial Accountability: Tools for Resolving Violated Expectations
Edition: 2
Book Title: Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback)
Number of Pages: 304 Pages
Language: English
Publisher: Mcgraw-Hill Education
Topic: Leadership, Business Communication / General, Communication Studies, General, Management, Interpersonal Relations
Publication Year: 2013
Item Height: 0.8 in
Illustrator: Yes
Genre: Language Arts & Disciplines, Psychology, Business & Economics
Item Weight: 12.6 Oz
Author: Kerry Patterson, Ron Mcmillan, David Maxfield, Al Switzler, Joseph Grenny
Item Length: 8.9 in
Item Width: 6 in
Format: Trade Paperback
