Design and Control of Workflow Processes: Business Process Management for the Se

Description: Design and Control of Workflow Processes by Hajo A. Reijers The motivation behind the conception of this monograph was to advance scientific knowledge about the design and control of workflow processes. The focus of workflow modeling in this monograph is (a) to support simulation and analysis of workflows and (b) to specify a new workflow design. FORMAT Paperback LANGUAGE English CONDITION Brand New Publisher Description This monograph is devoted to advancing the scientific knowledge about the design and control of workflow processes. The author focuses on the following four issues in the area of business process management: - adequate workflow modeling- workflow design and redesign- performance evaluation of workflow processes- optimal resource allocation in an operational workflow. All in all, this book, providing several new results and insights in the field of business process modeling and analysis, is a beautiful mixture of rigorous scientific research and direct practical experiences. Notes Also available online Table of Contents Workflow Modeling.- Workflow Design.- Performance Evaluation of Workflows.- Resource Allocation in Workflows.- Heuristic Workflow Redesign.- System and Practical Experience.- Conclusion. Promotional Also available online Long Description The motivation behind the conception of this monograph was to advance scientific knowledge about the design and control of workflow processes. A workflow pr- ess (or workflow for short) is a specific type of business process, a way of or- nizing work and resources. Workflows are commonly found within large admin- trative organizations such as banks, insurance companies, and governmental agencies. Carrying out the tasks of a workflow in a particular order is required to handle one type of case. Examples of cases are mortgage applications, customer complaints, and claims for unemployment benefits. A workflow used in handling mortgage applications may contain tasks for recording the application, specifying a mortgage proposal, and approving the final policy. The monograph concentrates on four workflow-related issues within the area of Business Process Management; the field of designing and controlling business processes. The first issue is how workflows can be adequately modeled. Workflow mod- ing is an indispensable activity to support any reasoning about workflows. Diff- ent purposes of workflow modeling can be distinguished, such as system ena- ment by Workflow Management Systems, knowledge management, costing, and budgeting. The focus of workflow modeling in this monograph is (a) to support simulation and analysis of workflows and (b) to specify a new workflow design. The main formalism used for the modeling of workflows is the Petri net. Many - isting notions to define several relevant properties have been adopted, such as the workflow net and the soundness notion. Feature Includes supplementary material: sn.pub/extras Details ISBN3540011862 Author Hajo A. Reijers Short Title DESIGN & CONTROL OF WORKFLOW P Series Lecture Notes in Computer Science Language English ISBN-10 3540011862 ISBN-13 9783540011866 Media Book Format Paperback Series Number 2617 Year 2003 Imprint Springer-Verlag Berlin and Heidelberg GmbH & Co. K Subtitle Business Process Management for the Service Industry Place of Publication Berlin Country of Publication Germany DOI 10.1007/b83612;10.1007/978-3-540-36615-7;10.1007/3-540-36615-6 Pages 328 Publisher Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Edition Description 2003 ed. Edition 2003rd Publication Date 2003-04-07 DEWEY 658.5 Illustrations XII, 328 p. Audience Professional & Vocational We've got this At The Nile, if you're looking for it, we've got it. With fast shipping, low prices, friendly service and well over a million items - you're bound to find what you want, at a price you'll love! TheNile_Item_ID:96287428;

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