Description: Direct From Dell Strategies That Revolutionized an Industry By Michael Dell In 1983, Michael S. Dell, then an incoming freshman at the University of Texas at Austin, drove away from his parents' Houston home in a white BMW he'd bought selling subscriptions to his hometown newspaper. In the backseat were three personal computers. Today, he is the Chairman and Chief Executive Officer of Dell Computer Corporation, an $18 billion company, the second-largest manufacturer and marketer of computers in the world. Founded on a deceptively simple premise--to deliver high-performance computer systems directly to the end user--Dell Computer is the envy of its competition, constantly growing at five times the industry rate, and a perennial darling of Wall Street: its stock is up more than 36,000 percent this decade, and more than 200 percent in the last year. In Direct From Dell, Michael Dell himself tells the incredible story of Dell Computer's successful rise, beginning in his college dorm room with $1,000 in capital. In these pages, you'll see the formation of a great visionary--and a great company. You'll meet the young Dell who, at the tender age of eight, had already begun looking "to eliminate unnecessary steps" and who, as a numbers-loving adolescent, was inspired by a newfound fascination with computers to save his money to buy a coveted Apple II--only to promptly take it apart. You'll encounter a young visionary who, upon witnessing the inefficiencies of an exploding industry, challenged conventional wisdom and set out to do nothing less than beat IBM at its own game. In so doing, Dell forever changed the way things "had always been done" in the computer industry. You'll also see the birth of a Dell hallmark--the direct model--which, in its ability to reach the customer directly, eliminated not only a substantial middleman markup but also the possibility of costly excess inventory, setting the stage for other extraordinary achievements. In an industry notorious for its unreliable service, Dell utilized its direct customer relationships to pioneer the concept of customer "support"--and didn't rest until the caliber of its service was rivaled only by the quality of its products and its speed of delivery. But the story of Dell Computer is no fairy tale. Marked by uncharacteristically rapid growth, the company was faced with challenges that could have threatened its very existence. From forays into retail to under- (and over-) developed product lines, Dell learned some hard lessons along the way--and emerged stronger as a result. The strategies born of those times--unrivaled speed to market; superior customer service; a fierce commitment to producing constantly high-quality custom-made systems--heralded what has perhaps been the company's crowning achievement: an early exploitation of the Internet. One of the first companies to actually make money online, Dell is now selling more than $12 million worth of systems per day over www.dell.com. Not just for CEOs or those in high tech, the strategies revealed in Direct From Dell are invaluable to managers in a broad cross section of industries. From starting a successful business to pioneering computer sales and service over the Internet, Dell shares his perspectives on: Why it's infinitely better for any business starting out to have too little capital, rather than too much How studying your customers--not your competition--will give you a greater competitive edge Why it can be life-threatening to your company to pursue too many good ideas--or to grow too fast Why it's essential to run a P&L on every area of your business Why your people prose a greater threat to the health of your business than your competition does How you can exploit your competition's weakness by exposing its greatest strength How integrating your business virtually can make the difference between being quick--and being dead Revealing nothing less than a new model for doing bus This auction is for only the book(s) pictured. Please review the pictures. I will take pictures of the book(s) from all angles unless it is sealed. Please remember the book(s) you are purchasing are a used resale item. This means that even if it is new, it has been sold before and is therefore not directly from the publisher unless stated in the listing. CHECK OUT our GR8 STORE for other GR8 BOOKS!! Terms of Sale Gr8rThingz does not accept returns other than the buyer guarantee offered by eBay. Please read the description, title, condition & most of all review all of the pictures very carefully. Gr8rThingz makes efforts to give you the information available about your potential purchase. Making Gr8 transactions is our goal. If you are unhappy with the purchase PLEASE CONTACT US BEFORE OPENING A CASE. We will likely be able to satisfy you in the transaction. MOST OF ALL - What you see in the pictures is what you will get. If there is a problem with what you receive, please contact us. Shipping Information Most of our merchandise ships USPS Ground Advantage. 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Price: 4.99 USD
Location: Creola, Ohio
End Time: 2024-12-22T06:47:16.000Z
Shipping Cost: 6.38 USD
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All returns accepted: ReturnsNotAccepted
Book Title: Direct from Dell : Chairman and Chief Executive Officer, Dell Computer Corporation
Number of Pages: 256 Pages
Language: English
Publisher: HarperCollins
Topic: Industries / Computers & Information Technology, Leadership, General, Management, Corporate Finance / General, Corporate & Business History, Business
Item Height: 0.9 in
Publication Year: 1999
Illustrator: Yes
Genre: Biography & Autobiography, Business & Economics
Item Weight: 19.2 Oz
Author: Catherine Fredman, Michael Dell
Item Length: 9.1 in
Item Width: 6.1 in
Format: Hardcover
