Description: Please add this item in with your order if you are ordering live plants and it is below 40 degrees in your area day or night. Simply purchase this with your plant(s) and you are all set. We will use one or more items (thermal box liner, heat pack, styrofoam box, faster shipping, etc.) to protect your live plants based on the weather. We are not liable for cold damages for orders placed without. Disclaimer: If you purchase this item and do not purchase anything else we will cancel the order. This item is strictly an add on item only. We sell boxes separately but this is not the separate listing for them. CHECK OUT MY OTHER LISTINGS FOR GREAT PRICES AND GREAT CUSTOMER SERVICE! FREE SHIPPING AND BUY 2 GET 1 FREE Shipping policy When will items ship? Most items ship out in 1-3 business days excluding holidays when the post office is closed. If you would like to receive your item faster we recommend purchasing priority mail. If there is severe weather, we will sometimes print the label but not ship your package until after the weather has passed in order to ensure safe arrival. - DOA/Damaged Claims: It is our honor and privilege to serve you. We hope that you are satisfied with everything. If you are for some reason not satisfied, please let us know as we are here to help make this hobby easy and enjoyable! - Livestock: 1. We guarantee live arrival on all of our livestock. In the rare event livestock shows up dead, we must be notified in 24 hours. Please Take clear photos of the damaged product and send it to us within 24 hours of receiving the item and once the item is validated by us we will send a replacement or refund minus the cost of shipping. Failure to comply with one or more of these policies will mean we can no longer cover you. 2. If you are concerned about extreme heat or cold, we highly recommend having the post office hold your mail for the estimated delivery day. This is a completely free option which can be requested online via usps.com or in person at your local post office. This way, your package will remain indoors, protected, and out of the elements for you to pick up once the package has arrived. 3. We guarantee live arrival of all live stock. This means we assure that live stock will show up alive. We do not guarantee your success in keeping the livestock alive/healthy. Lots of outside factors that we cannot control go into the success or failure of keeping livestock healthy. We are here to help but are not liable after you have received the livestock alive. Ratings and feedback: Our customers are very important to us. Please help us by leaving positive feedback and if you are not satisfied or feel that we could somehow improve, please privately message us and we would be happy to help. We realize without you, we would have nothing! We greatly appreciate your business and strive to serve you well. Questions/Concerns? Contact us, we are happy to help! Returns - We do not accept returns on livestock as returning a perishable item is not feasible, we will however work with you to reach a solution - Please contact us before attempting to return an item - Items MUST be new in good condition to be eligible for a return. - Restocking Fee’s may apply up to 10%
Price: 4.99 USD
Location: Garland, Texas
End Time: 2024-02-14T18:12:40.000Z
Shipping Cost: 0 USD
Product Images
Item Specifics
All returns accepted: ReturnsNotAccepted
Water Type: Fresh
Custom Bundle: No
Water Temperature: Tropical
Country/Region of Manufacture: United States
Species: Heat Pack
Difficulty Level: Beginner
Modified Item: No
