The Six Principles Of Service Excellence

Description: Please refer to the section BELOW (and NOT ABOVE) this line for the product details - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Title:The Six Principles Of Service ExcellenceISBN13:9781420856316ISBN10:1420856316Author:Gilbert-Jamison, Theo (Author)Description:In Reading This Book, You Will Find That The Six Principles Of Service Excellence Is: A Simple, Yet Comprehensive, Step-By-Step Process That, If Followed Implicitly, Will Lead Any Organization (Small Or Large) To Achieving And Sustaining A Work Environment That Will Foster Superior Employee Performance And Service Excellence More Than A Theory Or Concept It Is A Process That Is Effectively Used In Many Healthcare, Financial, Legal, Hospitality And Food Service Organizations Today By Skilled And Knowledgeable Performance Consultants And Leaders You Will Further Come To Realize That The Six Principles Of Service Excellence Is Not: A Quick-Fix It Is Not About Herding A Group Of Employees Through A 2-4 Hour Customer Service Workshop And Calling It A Day For Everyone, Nor Every Organization Without 100% Commitment And Involvement From Senior Leadership, It Will Not Thrive A Superficial, Pep Rally It Is About Making Sound Decisions And Implementing Interventions That Will Create Lasting Results Binding:Hardcover, HardcoverPublisher:AuthorhousePublication Date:2005-08-05Weight:0.85 lbsDimensions:0.5'' H x 9'' L x 6'' WNumber of Pages:156Language:English

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Location: USA

End Time: 2025-01-05T12:00:50.000Z

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Item Weight: 0.85 lbs

Book Title: Six Principles of Service Excellence : A Proven Strategy for Driving World-Class Employee Performance and Elevating the Customer Experience from Average to Extraordinary

Author: Theo Gilbert-Jamison Products

Format: Hardcover

Language: English

Topic: Customer Relations, Personal Finance / General

Publisher: Authorhouse

Publication Year: 2005

Genre: Business & Economics

Number of Pages: 156 Pages