William L. Beno Accounts, Excuses, and Apologies, Third (Paperback) (UK IMPORT)

Description: Further DetailsTitle: Accounts, Excuses, and Apologies, Third EditionCondition: NewRelease Date: 01/01/2024Format: PaperbackSubtitle: Image Repair Theory ExtendedISBN-10: 1438496060EAN: 9781438496061ISBN: 9781438496061Publisher: State University of New York PressLanguage: EnglishCountry/Region of Manufacture: USItem Height: 229mmItem Length: 152mmItem Width: 25mmItem Weight: 227gAuthor: William L. BenoitGenre: Language & ReferenceTopic: Business & Finance, Society & CultureType: TextbookDescription: In our constantly plugged-in and connected world, image is everything. People, groups, organizations, and countries frequently come under suspicion of wrongdoing and sometimes require defense. Accounts, Excuses, and Apologies describes the image-repair strategies that may be used to help defuse these threats.The Third Edition of this classic book builds on theories for rehabilitating a damaged reputation by adding two new forms of denial: straw denial (appearing to deny an accusation by sidestepping it) and deflecting attention (trying to get the audience to focus on something other than the accusations against you). Five contexts for image repair are examined: corporate, political, sports/entertainment, international, and third party (when one person or organization tries to repair the image of another). The book’s case studies include current instances of reputation repair, including Vladimir Putin on Ukraine and President Joe Biden on Afghanistan; Southwest Airlines on flight cancellations; Kobe Bryant on accusations of rape; and Donald Trump on the January 6 hearings.Release Year: 2024 Missing Information?Please contact us if any details are missing and where possible we will add the information to our listing.

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