Yonex Pro Tournament Bag - BA92031W

Description: Features ZIPPER_YKKShoe PocketSpecifications Color(s)Camel Gold, Water BlueSize (LxWxH)75 x 18 x 33cmMaterialPolyester: 80% PU:20%Item CodeBA92031WMade InChina NotesReturn - Due to the weight and size of bags, the postage can be costly. Unfortunately, we can NOT afford free return for bags. Before placing an order, if you are unsure whether a particular bag model suits your needs, please feel free to message us. In case of returns, we will need to deduct our original postage cost and any other associated charges (e.g. eBay fees), which may exceed $50. Thank you for your understanding and cooperation.Listing Updates - We have a rich history of selling on eBay for the past 15 years. As part of our ongoing efforts to enhance our listing formats, we are currently undergoing a reformatting process. Please note that due to these updates, the sold numbers on some listings may be reset.Feedback - We value your experience with us and would greatly appreciate your feedback. If you were satisfied with your purchase and our service, we kindly ask for your positive feedback. Your support helps us continue to improve and serve you better. Thank you! Policies and ProceduresProduct Information - All descriptions, specifications, and photos presented in our listings are directly sourced from the brand's official website or from the product packaging. In cases where no photo is available, such as with certain item variations, we rely on images captured from our own products. However, it's important to note that we do not assume responsibility for the accuracy of information provided by these official websites or packaging. (e.g. Some unstrung racquet photos on the Yonex website may appear strung, but they are provided solely as a reference for what the racquet should look like after stringing.) If you have any uncertainties, we encourage you to reach out to us for further clarification related to the listing before proceeding with your order.Order Modification Procedures - After placing your order, you have the flexibility to adjust certain details until our daily cut-off time of 10 AM. For example, you can request a change in color. However, please be aware that accommodating such modifications may extend the dispatch time. We will notify you via eBay messages once any requested changes are approved. However, please note that changes to receiver details are not permitted; in such cases, you would need to cancel the order and place a new one.Shipping and Handling Policies - 1. We employ various packaging methods including envelopes, courier bags, bubble bags, and boxes to ensure safe shipping. Fragile items receive additional protection; for instance, rackets are shipped in their covers, enveloped in bubble wrap, and supported by sturdy cardboard within customized racquet boxes. 2. Our standard handling time is one business day, with a cut-off time of 10 AM. Orders placed after this time will be dispatched the following business day, contingent upon our workload. Parcels are scheduled for pickup by the AUSPOST (or other designated delivery company) driver at 1 PM every business day or the subsequent day if missed or rescheduled. 3. Once a parcel leaves our facility, we relinquish control over its journey through the network. Unfortunately, we are unable to make alterations to parcels in transit. However, we can initiate inquiries on your behalf, though responses are not guaranteed. Delivery Policies - We will provide you with the tracking number once the parcels leave our premises. All parcels that delivered via Australia Post require a receiver's signature. If you prefer to have the parcel left at home, please message us or leave a delivery note. Otherwise, if no one is home, the parcel will be sent to the nearest Post Office. It will remain there for 2 to 3 weeks before being returned to us. It's the buyer's responsibility to regularly check the tracking history and pick up parcels from the Post Office. If a parcel is returned to us, we will charge you for the original and return postage, as well as any other fees incurred. In the event of damage or loss of a received parcel (even if the tracking history shows delivery with a signature but you didn't receive it), please file a case on eBay. We will then follow up with the delivery company on your behalf. For international orders, please directly contact your local delivery company, such as USPS in the United States. On our end, we can only initiate an investigation with Australia Post, which will then communicate with the delivery partner in your country. Please allow at least 7 working days for an investigation result. Any compensation will be determined by the delivery company and the transit cover (insurance) as outlined below.Insurance and Coverage - In the event of parcel damages or loss, we consistently opt for transit cover (insurance). For domestic shipments, the maximum coverage is $100, and for international shipments, it is $50. Should you require additional coverage beyond these amounts, please notify us, as additional charges will apply. For more information, visit our 'Australia Post Transit Cover' listing on https://www.ebay.com.au/itm/156172560884.Return and Exchange Policy - 1. Please notify us within 24 hours of receiving your parcel. Ensure all products are kept in their original condition, including tags attached, unused, and in the original packaging, as we do not sell second-hand items. Then initiate a return on eBay, and please return the item promptly at your own expense. Alternatively, you can bring the product back to our shop. Please note, due to morning busyness, returns are processed after 2 PM. After receiving the products in their original condition, we will promptly process either a refund or fulfill your swap request. Then we can close the eBay return case. Please note, for swaps, a $10 repostage fee will be applied. However, we'll cover the postage difference, as most deliveries exceed $10 in cost. 2. For international returns, we can only accept them if you cover all postage costs, including our original postage, as well as any additional fees incurred. Please don't hesitate to contact us for further assistance.Warranty Information - 1. All manufacturer defect warranties are covered by the suppliers. For Yonex products, racquets have a one-year warranty, while shoes have a warranty period of three months. To initiate a warranty claim, please send us a message or email with your order details, a description of the issues, and accompanying photos. For certain products such as racquets, please cut the string to release the tension while keeping the string attached. You may also be required to fill out a warranty claim form. 2. Upon receiving this information, we will forward it to the supplier for assessment. In many cases, you will need to send the product directly to the supplier. If this is necessary, we will cover the postage costs within Australia. However, international buyers are responsible for covering all international postage expenses. 3. Once we receive the assessment results from the supplier, we will provide you with updates. This process typically takes between two weeks to one month. If your claim is approved, we will send you a new replacement product or offer store credits. However, if the claim is rejected, no refunds will be issued. For further details or inquiries, please don't hesitate to contact us.

Price: 165 AUD

Location: Seven Hills, NSW

End Time: 2024-09-07T02:02:22.000Z

Shipping Cost: 67.81 AUD